Whether you have just moved out of your first home, or are a multiple landlord buying an investment property to add to your portfolio, we aim to provide you with the best possible service for the best possible price. We are based in Chingford, but also cover a large area including Highams Park, Walthamstow, Woodford, Chigwell, Loughton, Edmonton, Buckhurst Hill, Leyton, Wanstead, Waltham Abbey, Epping, Enfield, Ilford, Harlow and more.

Because we are an independent letting agency, we treat every Landlord and Tenant individually, and get to know you personally; as well as your requirements and expectations. We like to do all the hard work, so that you don’t have to.

We understand that there are lots of choices of agent, so what makes us different? 

Firstly, our commitment to excellent service. Because we are an independent agency, we are able to offer a much more personal service, and spend more time looking after your individual requirements. We are so confident that you will be happy with our service, we offer all our Landlords a one month rolling contract. If you’re not happy with us for any reason, you are free to leave at any time with one month’s notice. No hidden charges. 

Secondly, we believe in fair pricing. Our landlords are our valued customers, so we believe in giving you a first-class service for an excellent price. Because we are an office based company, we are able to keep our overheads minimal, resulting in a saving which we pass on to our customers. Why should you pay more to fund an agent’s expensive high street presence?

We are proud to tell you about our company, and are pleased to assist with any queries you may have. At Arrow Lettings, we aim to be above and beyond your expectations.

Property Maintenance and Building Works:
Sometimes with a rental property, you may need to arrange for property maintenance or repairs for general upkeep, or may wish to redecorate or refurbish part of the property to increase rental yield. Another part of the Arrow Group is our sister company, Arrow Development Solutions Ltd. Should you require any works for your rental property, or even your own home, we are happy to arrange a free, no obligation consultation to discuss your requirements. Please follow the link below to find out more:

List of Fees (for Landlords)


Fully managed service  


Rent collection service


Let only service  


Set up Fee   


EPC Certificate    


FWT Certificate    


GSI Certificate    


PAT Certificate




Legionella risk assessment

From £150.00

Landlord License Admin Fee

£150.00 + licence cost


£50.00 per hour

RRP Insurance

From £160.00

Property inspection fee


Report for tax purposes    


Paper copies of statements

£2.50 per statement

Marketing cancellation charge


Smoke alarm


Carbon monoxide alarm


Smoke & Carbon monoxide alarm


Deposit registration


Early exit fee (prior to 6 months)


Renewal fee (Landlord share)


Check in fee (Landlord share)


Check out fee (Landlord share)


Mid-tenancy takeover